The other reviews about this tour being very unorganized are correct. I've been on many day tours via Viator and this Miami Combo tour was by far the worst.
1. Long line to get your bus boarding tickets in the morning even though you've already booked via Viator.
2. If you sit on the bottom of the double-decker bus, you can't see anything
3. You eat at a tourist trap restaurant at the Bayside Marketplace
4. Constant confusion around the Biscayne Bay Cruise
5. Bay Cruise is boring unless you care to know where JLo lives.
The only activity worth doing is the Everglades Airboat ride. Otherwise, save your money. Don't say I didn't warn you.
This was a great way to see around Miami in such a short time frame. We enjoyed our day especially The Everglades although we saw very little of the wildlife...The alligators were scarce but we did see 1 baby alligator. The show afterwards was great too
A great day trip to see around Miami and the everglades.
I did feel that we were expected to tip all day long though.
amazing .. great value of money
We thoroughly enjoyed this tour combination. Our guides were knowledgeable and entertaining. The only negative was poor coordination between the end of the Biscayne Bay Cruise and the Everglades transfer bus.
The city tour was good with guide Al but boat cruise was a disappointment very disorganised getting people on and off boat. The commentary was poor by the time the commentator had spoken in 2 languages you had missed the point ? The staff tried to flog photos and a free raffle prize which seemed to be like a timeshare just wanted your personal details. The Everglades tour was cut short due to a storm so not their fault but wouldn't do it again, just stick with city tour
Very good experience, guides were brilliant. A great visit in only a day.
The tours were fine but the hotel pick-up and drop-off services were miserable. We had to fight on the phone and personally to finally get what we had paid for.
eula deason m2015-08-18
the water tour was great. tour guide was fun and formative.
If we had to rate the glade boat ride it was ok, But certainly not adventurous. the 2-3 fast ride was the best part. It was not like we see on tv. I hope that it would have been better if it were not storming.
The combo sightseeing tour was great! We were kept busy all day with moving from place to place. Cindy our bus driver to the verb laces was so knowledgable about the area and was a great driver. She showed much compassion for her job and making sure we were satisfied with our tour. She is a wonderful asset to your company as I am sure you are aware. We would recommend this tour to anyone visiting Miami.